Support

We're happy to help.

Found a bug, have an idea or a question? Open a support request — we usually reply within a few days.

My data doesn't appear on another device

Make sure you are signed in to the same iCloud account on both devices and that iCloud sync is on in Ties → Settings → Intelligence & privacy. The first sync can take a few minutes.

Ties doesn't see my contacts or calendar

Open iPhone Settings → Privacy & Security → Contacts (or Calendars) and allow access for Ties.

I don't get reminders

Check Ties → Settings → Notifications and iPhone Settings → Notifications → Ties.

How do I delete everything?

See Deleting your data in our privacy policy.